Privacy Policy

This Privacy Policy explains how Ben & Jerome Limited, trading as B&J Payments (“we”, “us”), collects, uses, discloses, and protects personal data when you visit this website or contact us. We are based in Hong Kong SAR and handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”).

• Contact and identification data you provide to us, such as your name, and any business details, jurisdiction preference, or budget you share via WhatsApp or the on-site configurator.
• The content of messages you send us, for example via WhatsApp.
• Technical and usage data collected automatically when you browse this website, such as IP address, browser and device type, pages viewed, and referral source.

• To respond to your inquiries and provide the consultation or quote you requested.
• To prepare and deliver the company formation and payment infrastructure setup services you engage us for.
• To operate, maintain, and improve this website.
• To measure and optimize our advertising campaigns on platforms such as Meta (Facebook/Instagram) and TikTok, including through retargeting.
• To comply with applicable legal and regulatory obligations.

We handle personal data in line with the six Data Protection Principles of the PDPO: data is collected fairly and lawfully for a specified purpose, used only consistently with that purpose (unless further consent is obtained), kept accurate, retained no longer than necessary, kept secure, and processed transparently.

• WhatsApp / Meta Platforms Ireland Ltd. — as our messaging provider. Messages sent via WhatsApp are also subject to WhatsApp's own privacy policy.
• Banks, PayPal, and payment providers — only the information necessary to process your application, and only once you engage our services.
• Advertising partners (Meta Platforms Ireland Ltd., TikTok Information Technologies UK Ltd.) — where advertising or tracking tools such as the Meta Pixel or TikTok Pixel are used on this site, to measure ad performance and show relevant ads. These partners process data under their own privacy policies.

We do not sell your personal data to third parties.

Because we use international communication and advertising tools, your data may be transferred to and processed in jurisdictions outside Hong Kong (for example, the United States, the European Economic Area, or Singapore) that may have different data protection standards than Hong Kong. We take reasonable steps to ensure your data remains protected wherever it is processed.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

This website may use cookies and similar technologies for essential site functionality and, where enabled, for analytics and advertising purposes (including the Meta Pixel and TikTok Pixel). Continued use of this website indicates your acceptance of this use; you can control or disable cookies at any time through your browser settings.

Under the PDPO, you have the right to request access to, and correction of, the personal data we hold about you. To exercise these rights, please contact us via WhatsApp.

Our services are intended for individuals aged 18 and over and are not directed at children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

For any questions about this Privacy Policy or your personal data, please contact us via WhatsApp.